Terms and Conditions – Page 2

Platform: The AI Rush
Effective Date: May 10, 2026
Last Updated: May 10, 2026
Contact: info@theairush.com

1. Agreement to Terms

By accessing or using the The AI Rush platform (“Platform”), website, or any associated services, you (“Agency,” “User,” or “you”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must immediately discontinue use of the Platform.

These Terms constitute a legally binding agreement between you and The AI Rush, a company operating under the laws of Ontario, Canada (“Company,” “we,” “us,” or “our”).

2. Definitions

Term	Meaning
Platform	The AI Rush SaaS application, APIs, and associated services
Agency	A business entity that subscribes to the Platform to build and resell AI agents
Client	An end user of an Agency who interacts with AI agents powered by the Platform
Bot / Agent	An AI-powered chatbot created and configured by an Agency on the Platform
Training Data	Files, URLs, and content uploaded by an Agency to build a Bot’s knowledge base
Widget	An embeddable chat interface deployed on a Client’s website
Tenant	An Agency’s isolated, whitelabeled instance on the Platform
Subscription	A paid plan granting access to Platform features subject to defined limits

3. Eligibility

To use the Platform, you must:

Be at least 18 years of age
Have the legal authority to enter into a binding contract on behalf of your organization
Not be located in a jurisdiction where use of the Platform is prohibited by applicable law
Provide accurate, current, and complete registration information

4. Account Registration & Sign-Up

4.1 Account Creation

You may register for an account by:

Email and password sign-up: You provide your name, business email address, and a secure password
Google OAuth login: You may sign up or log in using your Google account. By doing so, you authorize The AI Rush to receive your name, email address, and profile picture from Google in accordance with Google’s OAuth 2.0 policies

4.2 Account Security

You are responsible for:

Keeping your login credentials and any OAuth tokens confidential
All activity that occurs under your account, whether authorized or not
Immediately notifying us at info@theairush.com if you suspect unauthorized access

We are not liable for any loss or damage arising from your failure to maintain account security.

4.3 Accurate Information

You agree to provide accurate and complete information at registration and to keep it updated. Providing false or misleading information may result in immediate account suspension or termination.

4.4 One Account Per Agency

Each Agency may maintain one active Tenant account. Creating duplicate or fraudulent accounts is strictly prohibited.

4.5 SMS/Text Messaging Terms

By providing your phone number and opting in, you agree to receive:

Message Types

– Appointment reminders
– Service updates and notifications
– Promotional offers and marketing messages
– Account alerts and security notifications

Message Frequency

Message frequency varies based on your account activity and
preferences.

Standard Charges

Msg & Data rates may apply. Your mobile carrier’s standard
messaging and data rates will apply to all SMS messages sent and
received.

Opt-Out Instructions

You can opt out at any time by replying STOP to any message.
You will receive a confirmation message when you opt out. After
opting out, you will no longer receive SMS messages from us unless
you re-opt in.

Help and Support

Reply HELP to any message for customer support information,
or contact us at info@theairush.com.

No Mobile Information Sharing

We do not share your mobile phone number with third parties for
their marketing purposes. See our Privacy Policy for complete details.

5. Subscriptions & Billing

5.1 Subscription Plans

Access to the Platform is provided via paid subscription plans. Each plan defines limits including, but not limited to:

Number of Bots / Agents
File upload count for Training Data
Training character limits
Webpage crawl limits per Bot
Number of sub-users (Clients)

5.2 Billing Cycle

Subscriptions are billed on a recurring basis (monthly or annually) as selected at checkout. By subscribing, you authorize us to charge your payment method on each renewal date.

5.3 Payment Processing

All payments are processed securely by our third-party payment processor. We do not store raw credit card or payment data on our servers.

5.4 Failed Payments

If a payment fails, we will notify you by email. Access to the Platform may be suspended after a grace period of 7 days if payment is not resolved.

5.5 Price Changes

We reserve the right to change subscription pricing with 30 days’ written notice to your registered email address. Continued use of the Platform after the effective date constitutes acceptance of the new pricing.

5.6 Refunds

All subscription fees are non-refundable except where required by applicable law. We do not offer pro-rated refunds for mid-cycle cancellations.

6. Free Trials

If we offer a free trial, it is provided for evaluation purposes only. At the end of the trial period, your account will require a paid subscription to continue. We reserve the right to modify or discontinue trial offerings at any time.

7. Acceptable Use Policy

You agree to use the Platform only for lawful business purposes. You must not use the Platform to:

Violate any applicable federal, provincial, state, or local law or regulation
Infringe upon the intellectual property rights of any third party
Upload Training Data containing malware, viruses, or malicious code
Train Bots to generate spam, phishing content, or deceptive communications
Collect personal data from Clients without appropriate consent and disclosures
Attempt to reverse-engineer, decompile, or extract source code from the Platform
Circumvent any tenant isolation controls or access another Agency’s data
Overload, disrupt, or impair the Platform’s infrastructure
Resell access to the Platform in violation of your subscription plan terms
Use the Platform to generate content that is illegal, defamatory, hateful, or obscene

We reserve the right to suspend or terminate your account immediately for violations of this policy.

8. Agency Responsibilities & Whitelabel Use

8.1 Whitelabel Reselling

As an Agency, you may whitelabel the Platform under your own brand and resell AI agent services to your Clients. You are solely responsible for:

Your Clients’ use of the AI agents you deploy
Ensuring your Clients are informed of how their data is collected and processed
Maintaining your own terms of service and privacy policy for your Clients
Complying with all applicable laws in the jurisdictions where you operate

8.2 Client Data

You acknowledge that any personal data collected from your Clients via Bots, Widgets, or Lead forms is your responsibility as the data controller. The AI Rush acts as a data processor on your behalf. You must ensure you have a lawful basis for collecting and processing your Clients’ personal information.

8.3 Training Data

You represent and warrant that any Training Data you upload:

Does not infringe any copyright, trademark, trade secret, or other proprietary right
Does not contain personally identifiable information without appropriate authorization
Complies with all applicable laws and regulations

9. Intellectual Property

9.1 Platform Ownership

The Platform, including all software, code, user interfaces, documentation, and branding, is owned by The AI Rush and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Platform.

9.2 License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes in accordance with these Terms and your active Subscription.

9.3 Your Content

You retain ownership of all Training Data, Bot configurations, and content you upload to the Platform. By uploading content, you grant The AI Rush a limited license to process, store, and use such content solely to provide the Platform services to you.

9.4 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant us a royalty-free, perpetual license to use such feedback to improve the Platform without any obligation to you.

10. Tenant Isolation & Data Security

The AI Rush is a multi-tenant platform. We implement strict data isolation controls ensuring:

Each Agency’s data is logically and technically separated from all other Agencies
Tenant identifiers are enforced at every layer of the application
File storage is namespaced per Tenant
No Agency can access, view, or modify another Agency’s Bots, Clients, Leads, or Training Data

While we implement industry-standard security measures, you acknowledge that no system is completely immune to security incidents.

11. AI-Generated Content Disclaimer

The Platform uses artificial intelligence to generate responses via your Bots. You acknowledge that:

AI-generated responses may occasionally be inaccurate, incomplete, or misleading
You are solely responsible for reviewing and validating the accuracy of content your Bots produce
The AI Rush makes no warranty that AI-generated content is fit for any specific purpose
You must not deploy Bots in contexts where inaccurate responses could cause harm (e.g., medical, legal, or financial advice) without appropriate human oversight and disclaimers

12. Third-Party Integrations

The Platform may integrate with third-party services including, but not limited to:

Google OAuth — for account sign-in
WhatsApp Business API — for WhatsApp AI Agents
Payment processors — for billing
Calendar services — for scheduling integrations

Your use of third-party services is governed by their respective terms and privacy policies. The AI Rush is not responsible for the availability, accuracy, or conduct of any third-party service.

13. Uptime & Service Availability

We strive to maintain high Platform availability but do not guarantee uninterrupted access. We are not liable for downtime caused by:

Scheduled maintenance (we will provide advance notice where possible)
Third-party infrastructure outages (e.g., cloud provider incidents)
Force majeure events
Security incidents requiring emergency remediation

14. Limitation of Liability

To the maximum extent permitted by applicable law:

The AI Rush shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages
Our total cumulative liability to you for any claim arising out of or related to these Terms or the Platform shall not exceed the total subscription fees paid by you in the three (3) months preceding the claim
These limitations apply regardless of the legal theory under which the claim is brought (contract, tort, strict liability, or otherwise)

15. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties that the Platform will be error-free or uninterrupted
Warranties regarding the accuracy or reliability of AI-generated content

16. Indemnification

You agree to indemnify, defend, and hold harmless The AI Rush, its officers, directors, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

Your use of the Platform in violation of these Terms
Your Clients’ use of AI agents you deploy
Any Training Data you upload that infringes third-party rights
Your violation of any applicable law or regulation

17. Termination

17.1 Termination by You

You may cancel your subscription at any time through your account dashboard or by emailing info@theairush.com. Cancellation takes effect at the end of the current billing period.

17.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

You breach any provision of these Terms
You fail to pay subscription fees after the grace period
We are required to do so by applicable law
We determine your use poses a risk to the Platform or other users

17.3 Effect of Termination

Upon termination:

Your access to the Platform will be revoked
Your data will be retained for 90 days after which it will be permanently deleted
Provisions of these Terms that by nature survive termination (including intellectual property, limitation of liability, and indemnification) shall remain in effect

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or the Platform shall be resolved as follows:

Informal Resolution: You agree to first contact us at info@thairush.com to attempt informal resolution
Arbitration: If informal resolution fails, disputes shall be submitted to binding arbitration in accordance with the rules of the ADR Institute of Canada**
Jurisdiction: If arbitration is not applicable, you consent to the exclusive jurisdiction of the courts of Ontario, Canada

For U.S.-based users: Nothing in these Terms waives any rights you may have under applicable U.S. federal or state consumer protection laws.

19. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by:

Posting the updated Terms on our website with a revised “Last Updated” date
Sending an email notification to your registered email address at least 14 days before the changes take effect

Continued use of the Platform after the effective date of updated Terms constitutes your acceptance.

20. Entire Agreement

These Terms, together with our Privacy Policy and any order forms or subscription agreements, constitute the entire agreement between you and The AI Rush regarding the Platform and supersede all prior or contemporaneous agreements.

21. Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

22. Contact Us

For questions, concerns, or legal notices regarding these Terms, please contact:

*The AI Rush
📧 info@theairush.com