Text messages from Rover: how members opt in
Rover by Renested texts only its own paying subscribers, and only after they turn it on inside the app. This page shows the exact screens, because the app itself is behind a member sign-in at app.renested.ai.
The opt-in, step by step
- A subscriber signs in to the app and opens Settings → Pings, voice and theme.
- They enter their own mobile number and receive a one-time code by text. They type the code in. Until this succeeds, no number is stored as reachable.
- They tick Text message, which is off by default, under the disclosure shown below. Nothing is pre-ticked.
- They press Save. From then on Rover sends them account notifications and replies to their own texts. They can untick the box any time, or reply STOP.
Screen 1 · verify the number
Your mobile number
We text a code to this number so we know it is yours.
Enter the 6-digit code we just sent.
The number belongs to the subscriber only. Rover never texts anyone else.
Screen 2 · the opt-in, off by default
Where Rover reaches you
Pick how you want to hear from Rover. Quiet hours apply to all of them.
By ticking Text message you agree to receive text messages from Rover by Renested at the number above. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time and HELP for help. See our privacy policy and terms.
SaveThe Text message box is unticked until the subscriber ticks it. Saving records the date, the number and the exact wording shown.
What the messages are
- Account notifications about the subscriber's own account: a new lead arrived, an appointment was booked, the daily summary is ready. Each carries a link back to the app.
- Replies when the subscriber texts Rover a question about their own account.
- No marketing. No messages to the subscriber's clients or leads. No numbers bought, imported or uploaded.
- Every message identifies Rover by Renested and ends with "Reply STOP to opt out". STOP ends all messages at once; HELP returns support@renested.ai.
Example messages
- Rover by Renested: A new lead came in from your website. Jordan asked about a 3-bed home in Oakville. See it here: https://app.renested.ai/today Reply STOP to opt out.
- Rover by Renested: Your daily summary is ready. 2 leads waiting, 1 appointment today at 2pm. Read it here: https://app.renested.ai/today Reply STOP to opt out.